Privacy Policy

1. What Data We Collect

We believe in Accountable Safety for our own business, too. We only collect what is necessary to deliver our services.

  • Identity Data: Name, Discord Username (ID), and Business Name.

  • Contact Data: Email address (for invoicing, project updates, and newsletter).

  • Technical Data: Server IDs, Bot IDs, and temporary access tokens required for the build phase.

  • Payment Data: We do not store credit card details. All transactions are processed via Stripe, and we only retain transaction receipts for tax purposes.

2. How We Use Your Data

  • Project Execution: To configure bots, permissions, and channels on your specific Discord server.

  • Communication: To send the SOW, Admin Guide, and project updates.

3. Data Retention & Security (The "Safety" Value)

  • Server Access: All temporary Admin roles granted to Building Better Discord must be revoked by the Client immediately after the Handover Call. We do not retain persistent access to your community data.

  • Sensitive Files: Any backup files or member lists exported during an audit are deleted from our local storage within 30 days of project completion.

4. Third-Party Tools

We use trusted third-party tools to run our business. By using our services, you acknowledge data processing by:

  • Google Workspace/Drive: For storing the Admin Guide and SOW.

  • Stripe: For payment processing.

  • Calendly: For scheduling strategy calls.

  • Google Forms: For the Intake Questionnaire.

5. Your Rights

You have the right to:

  • Request a copy of the personal data we hold about you.

  • Request deletion of your data (e.g., unsubscribe from the newsletter).

  • Contact: For privacy concerns, email brittanyannedavey@gmail.com.